CUnet can help schools train their inexperienced and growing Admissions teams to learn to work Internet leads as effectively as traditional marketing programs. We provide your campuses with consultants who have extensive admissions experience and provide a multi-layer training opportunity.
Our training is designed to increase workage, conversions and the overall performance of your Admissions team. We also consult on areas of lead routing, after-hours support, rep hiring processes, etc.
Mystery Shopping is a method of continually evaluating all aspects of the lead and enrollment process. Verifying that leads are being processed, leads are called in a timely manner, checking the quality of the interview process and verifying that follow-ups actually exist. The training consultant is also managing the Mystery Shopping process, ensuring end-to-end quality.
