CUnet’s Live Transfer program combines the power of Vendor Lead Management, call center qualification and immediate connection to your Admissions team to create a scalable and efficient program focused on lowering cost per acquisition.
 Interested student submits a lead.
Your prospect submits a lead on one of many education portals, directories and lead sources that are part of your internet marketing portfolio. Your leads pass through our Vendor Lead Management System where they are received, de-duped, categorized and delivered to you and to the CUnet call center.
 Student is contacted and qualified.
The CUnet agent dials the prospective student in less than 5 minutes on average, and will a) confirm their information, b) confirm their interest in your school c) confirm their interest in your program. CUnet can also make calls to confirm appointments that are set by your Admissions Representative
 Live Warm Transfer to your Admissions team.
An interested prospect is delivered directly to your Admissions team via a 3-way live transfer. The CUnet agent drops off the call after a connection is made to the Admissions rep.
Why choose CUnet as your Live Transfer solution?
Call Center Process
The Call Center process is linked to the Vendor Lead Management System (VLMS). This ensures a link between lead sources, lead delivery and lead quality, meaning quick adjustments can be made based on individual Live Transfer success. |
Quick and Extensive contact process
The call center makes the initial attempt in less than 5 minutes on average, and will keep attempting up to 15 times or more. This assures that while ample time is provided to reach the contact we aren’t inefficiently chasing after bad leads. |
Collaborative scripting process
Each script is developed specifically for and with the individual school client. One size fits all does not work in this process. |
Multiple lead transfer options
If for some reason a live rep is not available to receive a warm transfer, we can deliver it to you via email with a specific time to call back the lead. |
Success-based pricing
Our program is priced based on the specific result achieved. Over time that leads into an average cost per transfer that is specific to your campaign rather than a one-price-fits-all approach. |
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